Privacy Policy

Westfield Water Removal Pros ("we", "us", or "our") operates the website waterremovalwestfieldin.com. This Privacy Policy outlines our strict data handling, privacy protection, and disclosure practices for property owners requesting emergency water extraction and property restoration services across Westfield and Hamilton County, Indiana.

1. Data Privacy Administration

This privacy policy is actively maintained and overseen by Muhammad Arham Abbas (Website Administrator), effective as of November 13, 2026. Inquiries regarding customer data rights or policy interpretation may be addressed directly to our compliance desk.

2. Information We Collect

When you contact our 24/7 dispatch desk or submit an emergency request, we collect only information necessary to respond immediately to your water loss emergency:

• Customer Name and authorized contact representation
• Direct callback telephone number
• Physical property address in Westfield or nearby service communities (Carmel, Noblesville, Fishers, Zionsville)
• Nature of water intrusion (e.g., flooded basement, burst pipe, storm flood, sewage backup)

3. Purpose and Use of Collected Information

Information gathered is strictly utilized to:

• Dispatch certified emergency water extraction crews within our 60-minute target response window
• Conduct moisture thermal imaging assessments and prepare structural drying logs
• Facilitate itemized insurance claim documentation assistance under IICRC S500 restoration guidelines

We do not sell, license, share, or trade customer contact details with third-party marketing brokers or telemarketers under any circumstances.

4. Data Security and Record Safeguards

We deploy modern encryption, access-controlled cloud infrastructure, and administrative firewalls to safeguard customer records against unauthorized interception, destruction, or misuse. Emergency contact records are archived securely in compliance with Indiana property restoration documentation requirements.

5. Privacy Inquiries & Contact Information

For inquiries regarding this privacy statement, data correction, or removal requests, please contact our authorized administrator: